Dr Shanker Vijay, GP and Digital First Lead for London, explains why he is championing the national ‘Register with a GP surgery’ service and talks about improvements to the service.
It should be quick and simple for a patient to register with a GP surgery, but often it isn’t. Having worked in many GP surgeries, I’ve seen both patients and practice staff struggle with the process, leading to a poor experience for all. This can vary from patients being daunted when faced with dated, confusing and lengthy paper registration forms to busy practice staff having to find the time to deal with new registrations amongst all their other tasks.
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